Buyer List

The Admin User Dashboard contains links to Failed Orders, Failed Invoices, and Failed Payments and displays the count of each. Tap the menu at top left to view the Admin Menu which provides access to the following administrative functions.

• System Buyer List

• System User List

• Buyer Payments

• Buyer Purchase Orders

• Buyer Invoices

• Support Tickets

View System Buyer List

To access the contents of a buyer account:

1. Tap on the hamburger menu, then tap System Buyer List.

2. Search for and tap the desired Buyer Account to access.

3. The buyer account corporate level Dashboard will be presented.

System User List

1. Tap on the hamburger menu, then tap System User List.

2. Search for and tap the desired User account to access.

3. The following actions can be performed on the user by tapping the corresponding button:

   • Reset Password which will reset the user’s password.

   • Access System as / Emulate User which will allow you to navigate the app as the user.

   • Cancel which will take you back to the user list.

Transaction Lists

Show All

Each transaction list is initially filtered to show transactions in transmission failure status. Select Show All to include all transactions, regardless of status.

Buyer Purchase Orders

1. Tap on the hamburger menu, then tap Buyer Purchase Orders, or tap the Failed Orders panel from the Dashboard.

2. Tap the desired Purchase Order.

3. To retransmit, tap Re-Transmit at the bottom of the screen.

Buyer Invoices

1. Tap on the hamburger menu, then tap Buyer Invoices from the menu or tap Failed Invoices from the Dashboard.

2. Tap the desired Purchase Order.

3. To retransmit, tap Re-Transmit at the bottom of the screen.

Buyer Payments

1. Tap on the hamburger menu, then tap Buyer Payments from the menu or tap Failed Payments from the Dashboard.

2. Tap the desired Payment.

3. To retransmit, tap Re-Transmit at the bottom of the screen.